Privacy Policy

This Privacy Policy explains how we handle your personal information when you book a trek or use our website. By using our services, you agree to this policy.

What Information We Collect

We may collect information such as:

• Your name
• Email address
• Phone number
• Nationality or ID/passport details (for permits)
• Emergency contact
• Medical or dietary info (if shared by you)
• Payment details (processed securely through third-party services)

Why We Collect Your Information

We collect and use your information to:

• Process and manage your booking
• Arrange trekking permits and logistics
• Contact you with important updates
• Respond to questions or support requests
• Improve our services

Who We Share Information With

Your information may be shared only with:

• National park authorities for permits
• Guides or team members organizing your trek
• Payment providers (for secure transactions)
• Authorities if legally required

We do not sell or share your data with outside marketers.

How We Protect Your Data

We take steps to protect your data and use secure systems for payment and communication. Sensitive data is only shared when necessary and always handled with care.

Cookies and Website Tools

Our website may use cookies to:

• Keep track of your preferences or booking session
• Analyze how visitors use the website
• Improve your experience

You can control cookies through your browser settings.

Your Rights

You have the right to:

• Ask what data we have about you
• Request corrections
• Request deletion of your information, unless required for legal or operational reasons

To make a request, please contact us at the email below.